Frequently Asked Questions

1. How to purchase at a wholesale price?

All of our items are wholesale priced. So, to purchase at a wholesale price you need to create a wholesale account. 

Contact us at 713-459-0384 to request an application form.  As soon as we receive the requirements information we will be forwarded to the next steps.

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2. Is there a minimum order?

Yes, we require a minimum purchase of $5000 on the first order.

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3. Do I need a Federal Tax ID/EIN number to sell your products?

Yes, you must provide a valid Federal Tax ID/EIN number at the time you register if you're registering from the United States. We require this as we are wholesalers and only sell resellers of our products.

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4. What is a "Federal Tax ID" or "EIN"?

An Employer Identification Number (EIN) is also known as a Federal Tax Identification Number and is used to identify a business entity.

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5. How do I get a "Federal Tax ID" or "EIN"? 

You may apply for a "Federal Tax ID" or "EIN in various ways, and now you may apply online. This is a free service offered by the Internal Revenue Service. 

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6. Do you have a store or showroom where I can come in and purchase or see your line?

Yes, Our showroom is located at 7500 Bellaire Blvd #220 Houston, TX 77036 / Office Hours Mon-Fri 10:00 AM-6:30 PM

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7. What methods of payment do you accept?

We accept CREDIT/DEBIT cards and wire transfers. Orders can be shipped C.O.D via FedEx to locations in the U.S for approved accounts. 

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8. Can I return a defective/unsatisfied product?

We always aim to make sure our customers love our products, but if you do need to return an order due to a damaged/defective/unsatisfied product.  We’re happy to help. Just contact us directly at 713-459-0384 as soon as you receive the package and we’ll take you through the process. 

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9. Do you ship overseas?

Yes, we do. Shipping costs will apply and will be added at checkout. Please contact our customer service for more information.

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10. How long will it take to get my order?

Shipping time depends on where you are. Orders processed here will take 1-2 business days to arrive. If you are local you can come to our office to pick up your order or next-day shipping. Delivery details will be provided via text/email.

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11. What shipping carriers do you use?

We use all major carriers, such as FedEx and UPS. You’ll be asked to select a delivery method during checkout.